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Steph was extremely personable and really put our minds at ease about the scary prospect of selling our home. After speaking to other agents we were thinking of not bothering but once we met Steph we soon decided that selling was the right thing to do. Every time we spoke to someone (James or Hannah) nothing was ever too much trouble and our calls were always returned and queries dealt with promptly. We will definitely be recommending Find a Home to our friends and family.
We decided to use Findahome primarily due to the cost savings. We chose the £399 + VAT fixed price option and our only worry was that the level of service might be sub-standard as a result. However, our fears proved to be groundless as the staff were professional and efficient throughout the sales process. We were particularly impressed with the speed of answering calls to the office – we never had to wait ages to speak to a member of staff. Some other agents operating locally could learn a lot from this approach.
I have bought and sold many properties over the last 30 years and this exercise has been my most positive experience of dealing with estate agents. If you have researched the market and know the correct value of your home, I would thoroughly recommend this agency for its professional approach. A first class service. Many Thanks.
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